Any changes or cancellations to your order must be placed at least 24 hours in advance of the scheduled delivery or pick up time of your order. If a cancellation is placed at least 24 hours in advance, we are able to issue a 100% refund for your order. Any cancellations or changes made within 24 hours of the scheduled delivery or pick up time of your order are completely non-refundable.
If you are unsatisfied with your purchase for any reason after delivery of the product has been accepted, please give us a call at 212-350-4144 so we can remedy the situation.